Telkom business poor service,

<p>I have a business, and my telephone line, ADSL and Internet connection are not running.</p> <p> </p> <p>on the 6 Feb 2017 i logged a call , and was given my reference number (675CRK060217) , i was told a technician will be in touch with me within 48hrs. on Wednesday 8 Feb 2017, i called again requesting feedback on my fault, i was told the fault is in the processing of being assigned a technician. On Thursday and Friday i called yet again and was told a technician has been assigned and he's currently busy with running tests on site and will call me.</p> <p> </p> <p>It's now 13 February , my fault is still not attended, instead am told, they will write a note to the technician to call me.</p> <p> </p> <p>I'm running a business and am losing money, with no access to telephone or email. Telkom is the worst ever service provider , i'm running a business, and seems my fault logging is taken too lightly.</p> <p> </p> <p>I have had no call , not even from management, am being told the fault is being escalated, exactly where is it escalated too, because non of your managers/Supervisors, have bothered to call me on both cell phone numbers that i have provided.</p> <p> </p> <p>can someone pick up their phone and contact me urgently , i need answer and a solution today.</p> <p> </p> <p>Frustrated and losing business</p> <p> </p> <p> </p>