Telkom business model sponsored by CEO Sipho Maseko : de***** using the system and take time to render services so we can force them to pay for nothing.

Case ***0.

On the 22nd May I requested for cancelation and on the 28th of May I received a call from telkom cancelation whom confirmed the request and confirmed that the cancelation will be done before 1st June 2020 as I didn't want to wait 30 days. Because I didn't want to wait I therefore agreed to pay cancelation fee of R1100. I received confirmation SMS on the 28th May.

1st June the service wasn't canceled, I made a follow up call then I was told that it's pending, OKEY. then on the 13th June 2020 I made another call and spoke to akhoma mosoang as she confirmed that the Case was made but cancelation wasn't processed that's when case *** came into place as it was a follow up upon a follow to the 1st case but no feedback was received from telkom. The last follow-up made on the some case was with case ***4 which also wasn't attended.

All I want is for the case to be attended and for the problem to resolved as I keep on getting payment mails for a product that should've been closed.