NS
Nina S

1 reviews | Active since Dec 2022

12 Dec 2022, 08:53

TELKOM BUSINESS - CANCELLATION *****ERY

Absolutely ********** Service from Telkom. They are absolute ****** and ******* when it comes to cancelation.

We sent in cancelation in August 2022 and received acknowledgment and on top of that received cancelation notice of the account only to be threatened by debt collectors authorized through Telkom that we have outstanding amounts dated back to August, the exact month we were given confirmation on cancelation. We were then told to follow a link for cancelation but its only for personal accounts and not business accounts. So how on earth can we cancel when we've exhausted all possible measures given by your company and your employees???

The only response we get from Telkom is that we need to follow the link to cancel but IT DOES NOT ALLOW CANCELATION FOR A BUSINESS ACCOUNT, and no one seems to have an answer for us so hopefully now we can get one!

Our reference no. is REF#_***

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