Telkom Business Account Cancellation

@ Telkom Business Services Reference: Account no: ***

We have been billed for services on ***, which we cancelled in November 2019 after following all the necessary steps – this cancellation should have been implemented at the beginning of 2020. We have been incorrectly charged for services on this number in 2020 and the first few months of 2021. We have been trying to resolve this issue with Telkom business, with regularly following, but nothing seems to get done. Please urgently advise as we need to have all costs related to this number immediately reversed before we make any further payments on the account.

Additionally, should this not be resolved we will have no other choice but to cancel all our services linked to Telkom.