Telkom Business

<p>We had trouble in November 2016 with our Telkom line. We had a technition on site. The problem was solved but not completely. The main problem was that we need a whole new switchboard. This is where the service of telkom got lost. We are trying since November 2016 to get a technition of a qualifyfied person on site to assist us with the problem. We did manage to talk to a consultant which said that the fisrt available date for a possible visit will be in January 9, 2017. The problem here is that we are abusiness which rely on our telephone line. It is frustrating to us and we loose customers. </p> <p>Logging a call is easy, getting help is not even a option. We are a business and lose customers and calls due to poor help from telkom. I spoke to a techinition and our ref no, is pending. We need help desperately. I am tired of being told phone this number, phone that number. And not one number are willing to help or even now how to. On the first call I've been holding on for about 20 min. The second call is now going on for about 15.</p> <p>No where is the a persone who is able to assis or help us.</p>