telkom business

we have been with telkom business for 5 years now.<br> i have a monthly bill each month of R5000 per month.<br> we have Opticon PBX system that we pay on a rental per month.<br> <br> our Opticon PBX needs to be reprogrammed and have loged a few calls with no luck.<br> its been 2 weeks now that we can use this system .<br> 1 technician has come out and then closed the call with out fixing this issue.<br> had to sit on the phone with telkom for 45 mins to log other call and still no success.<br> if we dont get someone to help us soon you can cancel this opticon system and close my rental and i install a cloud telephone system that in the long run that will save me money.<br> <br> i cant pay for something each month if its not working.<br> my account number is ***.<br> this is not solved soon - i have no chose but to rather change our telephone system to cloud system that can offer me support and i dont have to wait 50 mins on the phone to log a call.<br> <br>