1 reviews | Active since Jun 2017
Telkom- Bunch or ******s
<p>My molie wifi monthly debit order is R149, but Telkom decides to debit R815!!!</p> <p>One would think when you contact the Telkom call centre you'd get immediate assistance, but no! The *********** call centre agent logs a call because management doesnt take calls from CUSTOMERS, and you are expected to wait for 7-8 days for management to get in contact with you or sort your problem out (that's if they do). Worst customer srvice ever! #telkomistrash</p>
Dear Telkom
But on the day I received my mobile wifi, I spoke to one of your consultants and asked them to keep my spend limit at R149, because I was avoiding this. Your consultant said nothing about a waiting period, I was told that my limit will be kept at R149 as I have requested.
So now who's problem is it? Why don't you give customers detailed information?
I cannot pay the R815, because I believe that you guys were at fault and not me!
Fix this now!
Dear Telkom
But on the day I received my mobile wifi, I spoke to one of your consultants and asked them to keep my spend limit at R149, because I was avoiding this. Your consultant said nothing about a waiting period, I was told that my limit will be kept at R149 as I have requested.
So now who's problem is it? Why don't you give customers detailed information?
I cannot pay the R815, because I believe that you guys were at fault and not me!
Fix this now!