Telkom..... Bunch of CLOWNS

I have a 4mbs fixed line (copper) uncapped adsl line from telkom.

I was phoned about 4 weeks ago ask was asked if im interested in fibre.

I declined the offer, as my current speed is OK, and the digging up of my yard does not work for me.

Ever since the decline of the offer, my ADSL has been acting up.

The speed is a joke, AND every friday the line goes out... Dead.

I have contacted telkom over the last 4 weeks.

1st they told me "The copper is OLD and this makes the line slow and disconnect" . I am an electrical/electronic engineer... And you expect me to beleive after years of trouble free use, just as I decline the fibre offer, the line starts acting up!

The following week, the technical person said he reset everything, and presto, the line was fine.... Untill Friday.... Line goes haywire again.

Weekemnd with no Internet again

Contact monday again, same reset and all is ok. Untill Friday again.... And Internet is DOWN

Why does this line not function properly?

Does TELKOM want me to cancel my service and go to the competition

My landline number is ********** 048

Lets see if this post will make you do your work!

This is also the internet i use to pay TELKOM with my online banking......