TELKOM BULLYING THE CONSUMER!!!

I received a SMS from Telkom this morning indicating that my account is R789.57 in arrears and that my account has therefore been suspended. <br> <br> The call centre the IVR system indicated the same and that I need to forward a mail or alternatively go to the closest telkom store where after the phone connection was terminated, effectively SLAMMING THE PHONE IN MY EAR!!!<br> <br> After spending 40 MINUTES in a queue of three people i was assisted and informed that my account was in fact ONLY R154.68 in arrears. <br> <br> At the end of March I had a credit on my account and decided not to pay one months instalment so as to use up the credit that telkom was enjoying the benefit from. A follow-up payment was made in May with R154.68 outstanding. Without prior warning Telkom suspended the account. The cherry on top is that they will now charge me an additional R192 for \reconnection fees". <br> <br> Easy bucks and bullying tactics on top of everything. <br> Pathetic!!!!"""