1 reviews | Active since Jan 2017
Telkom bullying customers as usual
<p>Telkom is very misleading in their approach and I now have discouraged 4 of my clients from taking up contracts with them simply because they don't know where to draw the line between *****ing and actually conducting proper business all they do is bully people into keeping things they don't need.I took up a line with them and repeatedly ask if i could cancel the data and the person told me yes and i asked him if there would be no charges involved .I asked this because I knew they were the laziest and most expensive ISP on the market and would only keep their data one month before cancelling of which I did even receiving an order number after the call .After that I still saw the statement with the data and now I am stuck paying for 2 data packages that I have not used because I have moved to a new location and my line hasn't been moved and thats not the worst part.The worst part is that I called to tell them that the data was cancelled and inquiry why I was been charged for it the lady told me "just ignore the data and don't pay it " which was very percular because telkom used to be very compitent but now I realise where the word "hellkom" comes from </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
