Telkom bully their customers and are ***********

Telkom wants to force me into a debit, and I feel as customer it is my choice, how to pay as long as my account is paid on time. They are very quick, instantly to take money of your bank account, if they want to, but when you pay your account via eft, it take more than 48 hours to restore the account. I am in dispute with them re an arrears amount, and I got a sms from my bank they took some money and then only the confirmation some one paid money into my account. Do you understand, the moment money comes into your account they take it immediately, and dont activate your account, that they do when it suits them and at the middel of the month I paid the arrears (according to them, not as per my records) but two days later my account was not activated and when I phoned the lady said IU can see you have paid and it should come on later today =- two days later!., I have paid my account, monies due 31/03/2019 , therefor I want them to stop harrasing me and no more debit orders.