Telkom bullies me as a Consumer after I cancelled the service.

I have ordered a fibre fixed line from Telkom including a router. However, before delivery of router and invoking the service I called Telkom and cancelled everything. I am still looking for my call details and ticket or reference number where I cancelled this service. In the mean time I have been handed over to Blake Attorneys calling me constantly fo non payment.

Surely a big company such as Telkom can do a search on the database on my ID number and see that I cancelled my order within 7 days.

Telkom Account/Reference Number : ***