Telkom Broadband - No Resolution since November 2016

<p>Telkom Broadband (number ********** 650)</p> <p>Have not opened the box from the courier</p> <p>therfore have NOT activated the unit. received parcel in ERROR.</p> <p><br />First complaint before the 07/11 was not logged on the Telkom system.</p> <p>Ref no ********** 2 was opened after the previous one was not logged on the system. It was closed in December despite NO RESOLUTION</p> <p>Opened up a NEW complaint ********** 9 in January and was told to wait 21 days. </p> <p>NO RESOLUTION</p> <p>No resolution since 28 October 2016 <br />Screen shots of complaint submitted on Facebook with ref number of call center complaints <br />And still nothing from telkom</p> <p>I'm beyond frustrated</p> <p>Here copy of message to telkom .......<br />I have yet to receive any form of communication from telkom to resolve this issue <br />Yet again telkom have tried to take money from my account and it has cost me! I do not keep keep money in the account you seem to have!!!!! <br />Bounced fees is R240 per try!!!!!<br />And telkom has done this to me since October</p> <p>Now what!!!!!!!!</p> <p>No Telkom shop or employee want to accept the parcel back </p> <p>No Telkom accounts person will assist (they can't)</p> <p>No amount of email or facebook or facebook message communication has remotely resolved this issue.</p> <p>Callcenter communication has also not helped.</p> <p> </p>