Telkom Broadband LTE

I received my Telkom sim and device 3 days ago. On the Telkom delivery sheet it states 24 hrs to activation. I spent all my contracts minutes trying to get through to Telkom. Every time they have to transfer you or no the SIM card is activate but you need to wait 24hrs. This has gone on for 3 days now. It's really frustrating. They offer a cool down period to see if the product works for you but since I can't even use it to see what it's like is kind of ironic. Can someone please just activate the SIM card so I can start using the service !??