Telkom Bringing Me Fibre To The Hell

I received a faulty fibre modem from Telkom. I can't access the web configuration wirelessly or via LAN. I contacted the call centre and after numerous calls the assistant advised that I take it to a store for an exchange. I was given a reference number.<br> <br> I go to the store they test it again and they inform me that I need to request the exchange from the call centre. This is ridiculous. I have been in contact with Telkom since 9am this morning it is now 2pm and neither the store or the cell centre can help. I wanted faster internet but it looks like Telkom can only provide Fibre To The He*l. Beware Telkom are clueless as always such a bitter disappointment. By the way call the centre is a nightmare my call was transferred numerous times before I could be assisted. Thank you Telkom for showing your incompetence to and lack of service of the highest order!