Telkom bring my number BACK!!

I feel like crying, I have never been this frustrated in my life. I have been a loyal customer to Telkom and anyone that knows me, would attest to that. I walked into a Telkom store in Dainfern Square for assistance. I wanted to take my prepaid number and migrate it to my contract, only to find that a few minutes later into the process the consultant tells me that my number has been recycled by Telkom and I have to wait 48 hours. After waiting for 3 days with no way forward and only to be told that my number is invalid.

Telkom, if you cannot assist me with the process can I have my number back. I’m honestly not happy about the service and the process. If I could, I would have done it myself. Please relook at re-training for the agents