GE
Gerhard E
1 reviews | Active since Jun 2014
28 Aug 2015, 14:06
Telkom breaks ADSL then ignores the problem
During \maintenance""; but have not even received feedback from Telkom.<br> <br> If you have a monopoly; like Eskom does; and you mess up your service delivery; like Eskom did;do not be surprised when people start referring to you as \""Helkom!\"" No wonder the share price is down 20% in 4 months.<br> <br> It is not viable or acceptable to pay for ADSL and then randomly not having ADSL for 1-2 weeks when it goes down. Clearly the combination of proven technology and *********** support is not going to work.<br> <br> Fortunately there are other fast and wireless options to explore at the same price point"
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Replies (1)Telkom's replyOfficial
28 Aug 2015, 14:22Hello silo99,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM139825
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM139825
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply28 Aug 2015, 14:22
Official
Hello silo99,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM139825
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM139825
Kind Regards
Zulfah
Telkom Social Media Team
