Telkom breaching CPA

Hi Telkom. You have sent out technicians 5 TIMES to fix a problem that still occurs. I have limited connectivity ON A GOOD DAY for the last 2 months (there is no connection otherwise). I was advised by YOUR technicians that my router and splitter were faulty, and I went out and bought a new one. I was then advised that lighting had hit our exchange, that is why I get intermittent connectivity. This is outrageous, as everyone is aware of the problem, but nobody wants to fix it. If you are not going to maintain your exchange, please move me to a different DSLAM that will provide me with the speed and service that I am paying for, as I am tired of being patient with you guys and as a paying customer who is NOT GETTING THE SERVICE I AM PAYING FOR, this is in breach of the Consumer Protection Act.