Telkom breached contract

<p>Still no feedback regarding my outstanding explora. After being contacted to upgrade my line telkom has officially breached the agreement made between me and them. Since the agreement was made only the router was delivered and I have contacted 10210 and 10213 several times.</p> <p> </p> <p>Each consultant had a different story to tell and after holding on the line for 1 hour to speak to the manager they simply redirected my call to a department that had nothing to do with sales related queries. </p> <p> </p> <p>I was advised to go to my nearest telkom direct which was in another town just for them to show me away aswell as it was not their problem.</p> <p> </p> <p>I urge telkom to urgently attend to the matter as my patience is running out. After my previous complaint a week ago I just received a reference number and nothing once again has been done regarding the matter.</p>