TELKOM BREACH OF CONTRACT & BAD Attitude!!!

Telkom <br> <br> I'm Wayne Meyer, as a developer i have ample knowledge with ISP and internet communications. I have logged several complaints for my internet lines consistently down. In fact the problem has become so bad that i have requested we get reimbursed for the downtime.<br> <br> My latest reference number ***2 was recently logged, i used sms fault logs, twitter, email and held on the phone for 2 hours. In response i got an arrogant person help me today from capetown on number ***, this person needs to be fired as they treat clients worse than anyone else. I requested to speak to her superior and the phone was put down on me. Thats when i have decided to call and log a complaint with telkom because not only was this my last straw but an addition to what happened yesterday.<br> <br> Heres my story: After holding on the line yesterday for over 2 hours i spoke to Nompumelelo Mjoli whom without validating myself changed my user profile, meaning anyone in the world could call and amend my profile which is in breach of user rights & contract. Highly ********* service, when i requested to speak to her superior i had the phone put down on me too. This was the second time in 2 days it happened.