Telkom breach of contract

<p>My 24 month cell phone contract with Telkom has expired.On the 26 April I sent Telkom a cancellation form so that by the 5th June it should be cancelled.They only sent me a confirmation on the 17th May, apologising for the delay.Since then I have been calling asking progress about my case.Every consultant answerig my call would promise to escalate the matter,in vain.I called the call centre again on the 8th June and again no progress on my case, my contract is still active and they expect me to pay at the end of the month for something that I cancelled.I think this is a breach of contract on thir side and they really need to put their house in order.I want this contract cancelled as early as the 4th June.</p>