Telkom breach of contract

In mid 2014 we signed a contract for uncapped ADSL and other benefits for R811.00 per month and completed a stop order for R811.00 in favour of Telkom. In December 2015 our service was disconnected and, upon enquiry, were informed we were in \arrears\" as we were being charged R850.00 per month by Telkom instead of the agreed R811.00. As an act of good faith and desperation - brought about by soul destroying and futile attempts to explain the situation to clueless Telkom call centre agents, we increased the stop order to R850.00 on the condition that Telkom write off the \"arrears\". <br> <br> To date we have not had the courtesy of an email confirming our deviation from the signed contract brought about by Telkom.<br> <br> Instead we have once again been disconnected.<br> <br> To date we have not received any statement of account or breakdown of any monies owing. But we have received many promises. Our last email to Telkom on 28 Jan 2016 has been ignored.<br> <br> Are we surprised? <br> <br> Our stop order will now be cancelled entirely. <br> <br> Telkom! Kom haal julle goed! En bly dan asseblief net weg! "