HA
Hannelie A
1 reviews | Active since Feb 2016
23 Feb 2016, 08:33
Telkom Breach of Contract
We signed a contract with Telkom for a 4MB ADSL line. I really don't think we have ever reached that speed and for the last period we were not even been reaching 1MB. I reported a fault with Telkom on 18 January 2016 and a technician was sent out but the fault was never repaired or completed. <br> <br> We have had periods of total disconnection for days during this period, the most recent being since Thursday. I was given an escalation number on Saturday and this morning I was told that the date given for completion was 29 February! <br> <br> Besides the fact that Telkom have not upheld their side of the agreement, we have two varsity students who cannot get work done.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
23 Feb 2016, 09:48Hello Captiva28,
Please be advised that we have sent you a email and await your response to assist further.
Regards
Noleen
Telkom Social Media Team.
Please be advised that we have sent you a email and await your response to assist further.
Regards
Noleen
Telkom Social Media Team.
Telkom's reply23 Feb 2016, 09:48
Official
Hello Captiva28,
Please be advised that we have sent you a email and await your response to assist further.
Regards
Noleen
Telkom Social Media Team.
Please be advised that we have sent you a email and await your response to assist further.
Regards
Noleen
Telkom Social Media Team.
