Telkom - Breach of Contract

I pay for a 2 MG ADSL service from Telkom. For the last few months I constantly have problems with my internet access. My husband and I work from home, and internet access is essential for our work, as my husband works internationally as well.<br> <br> For the last 2 months I have logged complaints on a weekly basis, and had to phone in every second day, for Telkom to recreate the port on my ADSL line. We cannot use our internet, as there is no internet connection, and that affects our work tremendously. <br> <br> I phoned in last week again, and was informed by the technician that because of the are a and port that I am linked onto, Telkom throttles my line during the day, because there are a lot of users the has uncapped internet usage, and usage demand is high, and my line is affected by that as well.<br> <br> I have a contract with Telkom for a specific service, and is paying for a service that I currently do not get. Telkom is deliberately not keeping with the contract that I have with them. <br> <br>