NT
Neil T

1 reviews | Active since Jun 2018

27 Jun 2018, 16:43

Telkom brand and service fail

Contract ended 3/2018. Sent cancellation mail. Called call center no less than 6 times, been to 2 different telkom shops, Maine’s their escalation box and still no response other than they continue to try and debit my account.

Any ideas on how I get this ineffective, useless South African company to react?

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Replies (2)
NT
Neil T's update03 Jul 2018, 09:38
Reviewer Update
Telkom when do you intended contacting me re my issue. I have mailed your escalation mailbox 3 times and still no response
NT
Neil T's update09 Aug 2018, 09:58
Reviewer Update
Telkom another month with no response. Again visited mall of Africa shop and still you attempt to debit my account. Today I receive threatening sms that you are going to hand me over to attorneys. How difficult is it to sort this out. Please send me the CEO’s contact number.