Telkom Bolton doesnt work
<p>I added a telkom bolt on on to my lte so i can watch netflix and showmax without it using my standard data as advertised by Telkom. after watching netflix for a whole 2 days i realised it used 20gig of my normal data and didnt even touch the bolton ballance, is something wrong here or is telkom just selling us stuff that doesnt work cos this error has cost me an extra R700 on my data bill when it was meant to be an extra R99 only. i believe should be refunded and telkom needs to make sure the things they advertise actually work correctly. I have been waiting for someone to contact me about this since saturday the 28th July. everytime i call they say i beeing attended to but i havent heard from anyone about this query yet</p>
Hi
We so sorry for your experience, and thank you for bringing this to our attention. Kindly confirm your affected phone number, ID number and contact details. If you were given a reference number, please send it as well.
Make sure you select "Post a private reply" so that we can be able to view the information we are requesting.
Kind Regards
Tumelo
Best regards,
Hi
We so sorry for your experience, and thank you for bringing this to our attention. Kindly confirm your affected phone number, ID number and contact details. If you were given a reference number, please send it as well.
Make sure you select "Post a private reply" so that we can be able to view the information we are requesting.
Kind Regards
Tumelo
Best regards,
Hi my case number is ***1 and the lte number ***
Hi my case number is ***1 and the lte number ***
Till today i have still not gotten feedback for my case number. apparently its meant to take 72 hrs its been 144 hrs since i logged this case
Till today i have still not gotten feedback for my case number. apparently its meant to take 72 hrs its been 144 hrs since i logged this case
The service of telkom is disgusting ,you sell **** products and services, you guys need to be investigated
The service of telkom is disgusting ,you sell **** products and services, you guys need to be investigated
Good day rui-miguel-silva,
Apologies for the delay. We have requested for feedback to be communicated from our networks department regarding case ***1.
Apologies for the inconvenience caused.
Regards
Sifiso
Telkom Social Media Team.
Best regards,
Good day rui-miguel-silva,
Apologies for the delay. We have requested for feedback to be communicated from our networks department regarding case ***1.
Apologies for the inconvenience caused.
Regards
Sifiso
Telkom Social Media Team.
Best regards,
you seem like you all trained cause delays and not service people in the times you promise them . how long are you guys going to keep wasting my time and money ? i want turn around times
you seem like you all trained cause delays and not service people in the times you promise them . how long are you guys going to keep wasting my time and money ? i want turn around times