Telkom Blues.

Telkom deals are very affordable and the network coverage is good on my side, but I have been having numerous problems with service delivery. On numerous occasions my mum has reported that telkom mobile numbers cannot contact her landline, and they are it us resolved but never has been since October 2017. This is sad as it is our way of contacting her most easily. Secondly I been trying to cancel a contract that expired in April 2018, for my own reasons I have three with telkom. Been to the store many times, not one can cancelling as it must be done on line they can't even get it right online in the store, so I always left and then attempted cancelling online later, but then when logged in my accounts don't show or the message to contact server comes up and it's now june. This contract is between telkom and I and I think I have the right to cancel when contract ends, but it seems as they are forcing me to continue paying as I did not upgrade, no one in store or at call center can ever help, always sending a call to different departments that are also incorrect. There is never anyone who actually listens to complaints or anyone with a resolution. No complaints contacts are provided too. I am fed up.What should I do.