Telkom Blueroute Mall

Good day

I had never been disrespected like I was, by the consultant at Telkom Blue Route Mall in Tokai. He made us feel like his family owns the shop and he can do what he wants and we must just swallow that bitter pill.

First thing first.

My husband went to get a contract for the 80gb WIFI special that they are running. The Consultant was so in hurry that he told us that they were offline and we must come after 3 hours. (like for real! don't we have jobs to get to or things to do)? So he tells my husband to leave his documents (id, paysheet, bank statement) so that he can load his details once the system is back again.

A week later nothing from him. So we again drive to Telkom where this guy tell us, oooooh he forgot. Where's your documents, he ask( mind you my husband left it with him previous). My husband gives it to him and He load them and he says they don't have stock and he will call him once they stock arrives.

AGAIN HE DOESNT STICK TO HIS PROMISE! He didn't inform us that the stock has arrived. After a week or so we went back to Telkom. So the first person who assisted us was an African lady who said my husband contact was approved and they have stock,we must wait for that guy. Same guy we have been dealing with.

CHERRY ON TOP OF THE CAKE!

We arrived at Telkom at 10:20am until we decided that is ENOUGH! and that was 11:43am. People came and left. We looked like ****** lost FOOLS! This guy was helping one person for 1;30hrs REALLY! He was aware we were waiting for him. He kept looking at us and still not bothered. My toddler was also starting to get restless! I said to my husband please cancel that contracted. We leaving now.

I am so disgusted with the way we were treated. It is not as if Telkom was donating the wifi to us, we were going to pay for it. Don't treat us like we are a bunch of stupid fools. We are humans and we do have feelings. Don't look at our face and our colour to measure our worth nor our mental capacity. I will never ever set my feet in that shop again or any Telkom shop. All of them had no name tags so I cannot say who exactly. You wasted our time and petrol we used for all that run-around, that was all for nothing in the end. We could have done something better.

To that guy, if you ever get to see him, please tell him: That shop is not yours, if he's miserable in that job...he must always remember he chose it. With that attitude he'll never get anywhere in his life. As for Telkom, your management sucks! You don't know what you doing. Not even a Dr will consult a patient for that long.