Telkom Blue Route Mall

THEY QUICK to do SALES but FAIL to CORRECT the mistakes THEY MADE. So in March I OPENED a contract with THEM. Which Payment was due by Debit orde4 END OF APRIL. DEBIT order went of but ONLY to FIND out was returned later (THERE WAS ENOUGH FUNDS IN MY ACCOUNT and the THE PROBLEM is not with the Bank). After getting messages FROM them that payment wasn't made. I then phoned the billing department WHICH they told me PAYMENT is reflecting. After a FEW days I then went to the branch coz I was getting phone calls now from telkom. Which the 1 guy RYAN told me I need to GET a BANK STATEMENT WHICH I DID. NOW IN THE STATEMENT SHOWS THE DEBIT ORDER SHOWS IT WENT OF BUT IT BOUNCHED BACK. THE BANK said its not with them coz there was ENOUGH FUNDS in my bank ACCOUNT. THEN I WAS TOLD to make a MANUAL PAYMENT which there was a PENALTY FEE OF R202 WHICH the BLUE ROUTE MALL BRANCH LOGGED A DISPUTE COZ IT WASN'T MY FAULT. END OF MAY DEVIT ORDER STILL DIDN'T GO OFF. I WENT TO THE BRANCH then I WAS TOLD TO WAIT THE 1ST OF JUNE then THE DEBIT ORDER still didn't go OFF. I THEN made a MANUAL PAYMENTS after that ONLY to FIND OUT they CHARGING ME R202 with EVERY MANUAL PAYMENT but THEY DIDN'T DEBIT MY ACCOUNT. SOOOO NOW they Suspended my SERVICE on my Phone WHICH I CAN ONLY USE THROUGH WIFI. TELKOM billing DEPARTMENT gave me an EMAIL address *** which that INBOX is ALWAYS full. SO HOW CAN I SORT THIS OUT. WHERE CAN I SENT MY PROOF OF PAYMENTS TO WITH THE BANK STATEMENT. They are giving me THE RUN AROUND.