TM
Tshepo M
1 reviews | Active since Aug 2012
20 May 2021, 12:54
Telkom *********
My contract came to an end on 07 May and before that i followed the cancellation procedure of 30 days notice. They cancelled the device charges but I'm still charged data and minutes of which i said at end of contract it needs to be prepaid. I called twice and both times i was told it would be made prepaid within 48 hrs. Its more than a week and excuses carry on with no solution. I'm being charged for stuff i did not ask for and they are dragging their feet to resolve as they are making money out of this. I'm never surprised when Telkom do this as they are world leaders in pathetic customer care. Stop the ********* please
Helpful (0)
Replies (0)0
Replies (0)