1 reviews | Active since Jun 2013
TELKOM BLACKLISTS ME WRONGFULLY
In January 2015 I contacted Telkom to cancel my 2 Year subscription that was going to end on 28 February 2015 I phoned in advance, got a Reference for Cancellation and EVERYTHING!!! In May, I was still receiving Bills. I contacted Telkom many times to resolve this Issue. After my First HelloPeter Complaint, I was phoned by 2 different individuals to say that the Account would be Credited. in October/November of 2015 I get a Billing with All the Credits and Stating that I only owe R22.00 Shortly thereafter I get a call from some Collection Company saying that my Account was handed over. I explain the whole story, go and pay the R22.00. Done!! I Paid R22 after MONTHS of Telkom messing up my Account and we are now Settled, done etc!! To my SURPRISE, in December 2015 I was denied a Cellphone Contract, I was denied a Home Loan and I was denied Vehicle Financing, all because TELKOM LODGED A DEFAULT AGAINST MY NAME!!!! WOW!!! I am Blacklisted because Telkom messed up my account!!! You better fix this and you better fix this NOW!!!! I WAS BLACKLISTED BECAUSE YOUR ACCOUNTS DEPARTMENT MESSED UP!!!!
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Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team
Best regards,
