Telkom BLACKLISTED ME FOR NO FAULT ON MY SIDE

to Noluthando, mocumimsm, paia, SiphoMaseko, MtetoNyati, GeoffreyQhena, NaideneFord-Hoon, BrianKennedy, Adam, PrudenceLebina, SibusisoLuthuli, EthelMatenge-Sebesho, KeithRayner, IpelengSelele, SibusisoSibisi, HermanSingh, LouisvonZeuner, SungYoon, SerameTaukobong, DirkReyneke, LendeVilliers, AlthonBeukes, JonasBogoshi, MelodyLekota, LesibaMaloba, IanRussell, LungaSiyo, NomalungeloFaku, Mpho, Monica, Wabbies

Good morning Mr/Me Noluthando Nkosi,

All the emails below refer to.

It has been 16 DAYS no without any reply from TELKOM!!

To whom did you forward my complaints email after our telephone conversation?

This person is ignoring you and me like a stop street as my name is still blacklisted for nothing!

I need feedback by COB today, otherwise, I will be forced to take legal action.

I was embarrassed as my application to buy a new car was declined by this false blacklisting which I had no idea why.

Is this how you treat your customers??

The least you can do is keep me informed of where you are clearing my name from Clear Score Credit Bureau and all the other credit bureaus you blacklisted me on.

This is pathetic service and unacceptable. No wonder Telkom is going bankrupt!!

I urgently await Telkom's response!!

Regards,

Leon Coetzee

071 384 ****

On Fri, 6 Oct 2023 at 14:09, Leon Coetzee wrote:

Additional Info:

image.png

On Fri, 6 Oct 2023 at 12:05, Leon Coetzee wrote:

To whom it may concern,

Any feedback???

- From 28-09-2023 I did not receive any correspondence from Telkom!

The email below refers to.

Please explain why Telkom blacklisted me on the Clear Score credit bureau and other credit bureaus for the outstanding amount of R736.00? - See below:

According to your own invoice, dated 12-09-2023, I am up to date with my payments.

I at this moment DEMAND that you take my name immediately of all the Clear Score and all the other credit bureaus you put me on and in writing to me to apologize for the deformation of character and the embarrassment caused to me by your poor bookkeeping.

It is totally unacceptable!!

I expect Telkom to correct this mistake by the close of business today, with my apology letter, or I will take further steps and post this on Hello Peter and all the social media platforms I can find.

image.png

image.png

Regards,

Leon Coetzee

071 384 ****

On Thu, 28 Sept 2023 at 12:30, Noluthando Nkosi (N) wrote:

Good Day

I hope this finds you well. The customer has a complaint regarding his Telkom Fiber account. The customer advised that his credit report shows showing the Telkom Fiber account is currently handed over to debt collection for an overdue amount.

But the customer does not have an overdue amount and the account has never been handed over for collection. Kindly please escalate this to the relevant department.

BAN: 34242****

Contact details: 071384**** Mr JL Coetzee

Kind Regards,

Noluthando

User's recommendation: BE AWARE OF TELKOM - THEY BLACKLIST YOU FOR NO FAULT OF YOUR OWN. THEY IGNORE YOUR REQUESTS AND DON'T GIVE A *** IF YOU ARE BLACKLISTED OR NOT.

Media files (shown publicly) image image Drag and drop photos, video or choose a file Proof of purchase (kept private) Drag and drop the receipt, and order ID or choose the file Location Add Where did the issue happen? Cons Everything they touch.

Competitors Vodacom, MTNL

Preferred Solution TO BE REMOVED FROM CLEAR SCORE CREDIT BUREAU AND ALL THE OTHER CREDIT BUREAUS WHERE I WAS BLACKLIST BY THEM BY NO FAULT OF MY

Updated by user Oct 17, 2023 TO DATE NO RESPONCE FROM TELKOM. THIS IS HOW NOT TO TREAT YOUR CUSTOMERS.

TELKOM PERSONNEL CAUSED THE PROBLEM AND THEY DID NOT BOTHER TO REPLY/RESPOND TO RECTIFY THEIR MISTAKE. THIS IS WHAT HAPPENS IF YOU HIRE *********** PEOPLE. JUST SIT THERE, GET A SALARY AND MAKE ******-UPS.

THEY DON'T CARE, BECAUSE WE, THE TAXPAYERS MUST BAIL THEM OUT AGAIN AND STILL WOULD NOT GET ANY ASSISTANCE FROM TELKOM. PATHETIC!!!TELKOM, PLEASE EMPLOY CAPABLE PEOPLE THAT CAN DO THEIR JOBS!!!

Updated by user Oct 13, 2023 NOT A WORD, NOTHING. THEY CAN'T EVEN ACKNOWLEDGE RECEIPTS OF YOUR QUERIES, NOR DO THEY KEEP YOU UP TO DATE ON THE STATUS OF YOUR REQUEST. THAT IS WHY THEY ARE FINANCIALLY RUINED, LIKE ALL THE SOE's.