1 reviews | Active since Aug 2015
Telkom blacklisted me for a cancelled contract
There's not enough character for the full detail on what happened.<br> <br> Essentially I cancelled an ADSL package which included a cellphone, tablet and sims. I cancelled the package because at no stage when requesting it was I advised it would take up to 6 months for the cell phone or tablet to be in stock.<br> I received SMS's which said I had an overdue amount on my old account. I called into the call centre and went into the branch to dispute the charges. Both advised me verbally that the account would be closed and charges reversed as it was for an 8ta contract probably linked to above package.<br> Last week I had my credit reviewed and an amount was picked on ITC. This can be the only cause for the listing
Sorry to hear about what happened.
Your matter has been forwarded to our Billing department for them to investigate and provide feedback.
Your Reference number is SM130941
Kind Regards
Charl
Telkom Social Media Team
Sorry to hear about what happened.
Your matter has been forwarded to our Billing department for them to investigate and provide feedback.
Your Reference number is SM130941
Kind Regards
Charl
Telkom Social Media Team
