1 reviews | Active since Apr 2017

15 Apr 2017, 06:58

Telkom blacklisted me even though I'm with MTN

<p>I'm have an iPhone 6, but one day the phone didn't want to pick up signal any more, so I took it to the istore in fourways for repairs. After multiple attempts at trying to service my phone Apple told me that my phone was blacklisted. I went to MTN my service provider to find out why they would do that, but (and this is the best part) it turned out Telkom blacklisted my phone.</p> <p> </p> <p>i tried explaining to a few telkom ladies on the phone what has happened and that have to rectify their error, but they are stumped..."sorry sir I don't know how and what to do" is the general response. </p>

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Replies (2)
's update23 Apr 2017, 09:29
Reviewer Update

Hi Yazied,

thank you for responding. Please can you assist me. I've spoken to 3 call agents this week and all put in a case no but nothing has changed.

im desperate right now cause it's been weeks and I have to return my company's phone on Friday. What do you need from me? I like to talk to one person that can assist me and sort this out asap!

let me know please

's update28 Apr 2017, 06:36
Reviewer Update

Anybody?