Telkom blacklist
Hi,my name is Rico,last year February I took a contract with Mondo,it was the R150 5GB day and 5GB night surfer data,for the first 3 months I did not receive my night surfer data,later in June it was sent to me,and apparently I used out of data bundle rates and my installment of R150 was R1650. I never signed up for that and I went to the Telkom shops to enquire and they said I should call Telkom customer service but I never get through to resolve this issue and now I've found out they blacklisted me. Please help me
Good day elrico-williams
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
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Regards
Gerard
Telkom Social Media Team
Best regards,
Good day elrico-williams
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Hi Elrico ,
Thank you for getting in touch with us, we apologise for the late response.
Kindly be advised that the account is now handed over to Collections with an amount of R4,607.48 .
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Elrico ,
Thank you for getting in touch with us, we apologise for the late response.
Kindly be advised that the account is now handed over to Collections with an amount of R4,607.48 .
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,