CT
Chris T

1 reviews | Active since Aug 2011

28 Nov 2017, 11:17

Telkom Black Friday deal false advertising / Failure to deliver.

So Telkom was running a great deal for Black Friday. 20gb day and 20gb night LTE for R200 p/m. I went into a Telkom store where I was told that the applications can only be done online, which I did so. I missed a call from Telkom on Saturday morning, however shortly after I received a email from Telkom saying that they would call me back again. I never received another call. Then a few days later I receive the following email.

"Dear Telkom customer,

Thank you for your online application. Unfortunately your application has been declined during our initial pre-vetting stage.

Regards

Telkom Online Sales"

No reason at all for not accepting my application. I earn a good salary and have a great credit rating, so the problem could only be Telkoms false advertising or incapability to deliver on promotional deals.

If I had this feedback earlier I would have app**** for either MTN, Vodacom or Cyberweb who were also running Great Black Friday deals.

I am very disapointed in Telkoms service, or lack there of.

0
Replies (0)