GN
GERALDEEN N

1 reviews | Active since Nov 2017

27 Nov 2017, 11:55

TELKOM BLACK FRIDAY

I have app**** for an online contract for the p10 on Black Friday , a sales person called and took all my details banking details included with a deduction date and said to me I will get the phone in 5-7 working days , the next day I got a sms saying declined . I called in and one agents says it is declined due to affordability I then speak to another agent who says low credit score m which I cannot understand as i have another paid up account as well as got a Game account on Black Friday so *** ,, i was told a supervisor will call me back but still have got no response . i went ahead a did a credit scoring and guess what i score perfectly , no judgements , my score even went up by 9 so *** is going on with Telkom .and i am not the only one complaining about this as 2 other colleagues of mine also took on the same deal and SAME STORY . Telkom you are by far the worse i have dealt with your sales team are ***** and have attitude as well.

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Replies (1)
Telkom
Telkom's reply30 Nov 2017, 10:54
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.