Telkom Black Friday 2018 ****

Black Friday 2018..BS.

I app**** for one of the Telkom Black Friday deals around 12:15am on Black Friday. I received a call during a meeting which I could not answer. I figured it was Telkom and called 10213 later that day, consultant told me the application was with Credit Vetting and they would call me as there was no way to call credit vetting team. Waited a few more days and decided to follow up, only to be told that the application was closed as I could not be contacted. Further, the deal I app**** for (Huawei P Smart + Huawei Watch) apparently only app**** to new applications. This is really a **** way to treat existing customers. You should put it in big bold writing that you exclude existing loyal customers from your deals. Extremely disappointed and will be moving both my existing contracts to a different provider.