Telkom Birthday Special Bundle ****

Be careful when purchasing from the Telkom 10th birthday special.

I purchased a 10gb for R100 bundle through my Telkom app. The purchase went through and it even stated that I had 10gb to use. However, when trying to access the internet, it would not work.

I then read up on the t&c's of this special that they're running and found out that it is only available to prepaid customers.

Now my question is.. Why is this bundle available to me to purchase through my app when it is only available to prepaid customers. I shouldn't even have this option of purchasing this bundle if I do not qualify as a contract customer.

I tried to resolve my issue by transferring this bundle to a different Telkom number but that is not possible.

So, I am now sitting with a bundle that I can never use, money lost and will expire in the next month. Thanks Telkom! (thumbs up)