Telkom bills you even if your wifi has been switched off.

i have taken out a month to month wifi with Telkom, however i have not paid for 3 months.

upon querying how much should i pay for the 3 months and the re-connection, i get told by Koveshrie that i not only need to pay for the 3 months but i also need to pay for months after that as well until current.

how do you pay for something that you have not made use of.

Official private business reply Good day sharleen-naidoo

Thank you for making contact with us.

I was unable to follow up on this query, as the affected no was not provided.

Please respond privately with the affected no, and we will look into this. Your reference number AI ********** .

We apologise for any inconvenience caused.

Kind regards, Igsaan

Telkom Social Media

16 Sep 2018, 11:12 23 days ago

4 Oct 2018, 11:43 5 days ago sharleen-naidoo: privately HI Igsaan, The contact number was ********** . Reference number AI ********** . Please also contact me on ********** / **********

5 Oct 2018, 10:38 4 days ago sharleen-naidoo: Igsaan from telkom send me a reply but after i sent him a reply i have still not heard back from him.