1 reviews | Active since Jan 2012
Telkom bills R1764 for their shocking service.
Since the 9 Feb 2015 for 6 weeks I had no ADSL - I moved to MWEB and Telkom accidently cancelled the ADSL service - 6 weeks later Telkom sorted it out and apologised. I have had to reactivate this and start again from scratch! Telkom now billing me a whopping R1,764.39 call out charges invoice date 09 Apr 2015 / Invoice no 504B***T - for all their mistakes and terrible service! What a cheek to bill for their negligence and mistake on their side from the beginning and the terrible nightmare it caused me and my family for 6 weeks! I am handing this over to my attorneys and hope to see Telkom in court to expose the terrible nightmare service they gave in February 2015! 6 weeks of no service and they apologised advising the line should never have been cancelled to change ISP's - Now they charging me? I hope this is sorted out despite all the apologies and terrible service! What a shocker Telkom accounts and billing!
We sincerely apologise for the inconvenience.
Kindly note that this matter is attended to and feedback will follow.
Please find your ***
Regards,
Zandiswa Gunu
Telkom Social Media
We sincerely apologise for the inconvenience.
Kindly note that this matter is attended to and feedback will follow.
Please find your ***
Regards,
Zandiswa Gunu
Telkom Social Media
