TELKOM BILLS DOUBLE THAN PREVIOUS MONTH FOR SERVIC

My Wife and I received a LTE router in December from Telkom's third party vendor Mobile talk (now known to me as Infinity) .We returned the router to Telkom in Bayside which I was assured the complaint was logged and I would not be billed. January comes and I am billed R 499. I brought this to Telkom's attention at Bayside and another complaint was logged . February arrives and I am billed R 809.70 - For no service as the account was never active neither was the Sim card as they had the LTE router. I logged additional complaints with Mr Bradley Pillay who handles Third Party activations but still no feed back , no response and still NO Money !!!<br> They have billed me for a service that does not exist and continue to do so every month . I have logged complaints over and over again but to no avail. The service is absolutely shocking and does not get resolved.<br> <br> I want my REFUND with Interest and I want Both Telkom and Mobile Talk ( Infinity) exposed for their shocking don't care attitude to consumers