Telkom Bills and no service, Escalations and 2 months still nothing resolved

Telkom is the worst! I moved out of my old apartment on 30th March 2018 and asked for a relocation or cancellation and none was done. Telkom continued to bill me until today and i continuously had to call in to dispute. Apparently the relocation was escalated 3 or 4 times yet weeks later still no ****ing internet. After weeks of no action I asked them to cancel the service and this was apparently going to be done as it was escalated to a Kaylin apparently a manager. today I checked the service is still active and I got a bill for R1024.29!!!!!!!!!!!!!!!!!!!!!! ***?????

I call the billing department and get attitude from the consultants and then I call the relocations team to follow up on whats happening with the service and they just transferred my call back and forth. TELKOM sort out this account and remove your charges I will not be paying for anything. Connect my internet at the new place or cancel the service I am tired and I have had it. My next step is to consumer affairs/ombudsman.