TELKOM BILLING/ACCOUNTS DEPARTMENTS NEEDS TO SHAPE UP

I have been having a terrible experience using telkom as my service provider. My billing statements are inaccurate every single month there is an overdue balance that does not balance.

last month i called in to the call centre and was told my outstanding balance for the month of August was R630.00 and i paid the amount in full.

Yesterday my account was debited R750.00, then after my account was debited.

my phone line was cut, i am unable to make calls, my services have been suspended.

why that was done I am still amazed to this very day.

NOW I GET ANOTHER MESSAGE STATING MY ACCOUNT IS ARREARS WITH R739.10

CAN SOME PLEASE EXPLAIN WHAT THE HELL IS GOING ON IN THE ACCOUNT/BILLING DEPARTMENT I AM REALLY UPSET WITH THE LEVEL OF CALCULATIONS AS WELL AS THE INACCURACY .

THIS NEEDS TO BE RESOLVED OR I AM CANCELLING MY CONTRACT ASAP.