TELKOM BILLING US R355 FOR ADSL LINE ONLY

Hi,<br> <br> Me and my husband had uncapped internet with Telkom but they kept on adding services and on month end we got huge bills so we moved to MWEB and now we have only the ADSL Line with them that is R145 a month or so we thought....they only billed us that for the 1st month now we are paying R355 for only ADSL line! This is really absurd and if we phone in we only get thru after an hour LATER and then we get transferred between billing and cancellations department each time as billing said we must cancel the add on and cancellation says its a billing issue! I AM GOING OUT OF MY MIND!!! The people are so *********** on assisting we just need to cancel the add on service and they must credit the amounts on our bill I sent them proof of payment for the whole year and all my statements highlighting the mistakes I really don't know how to get it thru to them - I feel like I literally need to s**** feed them! PLEASE PLEASE PLEASE ASSIST I DON'T KNOW WHAT TO DO ANYMORE!!!