TELKOM BILLING SYSTEM DYSFUNCTIONAL

I am dissapointed in how Telkom handle their billing system. I am always billed on the 5th of every month but this system seem to confuse them. In December I was receiving all the texts threatening me that my account will be handed over to the lawyers blah blah. they were basing this on the January billing, when i called their call centre one lady explained there is confusion in my statement.

yesteday i called and only to be told my line has been suspended, I am waiting for the line to be reopen , the sad thing is that i will be charged a reconnection fee but the fault is on Telkom side.

All Im waiting for now is to get money so that i can cancel my services with them. Their service is not getting any better.