Telkom billing system

<p>I got a respond from telkom that i owe them R311 which is not true, on the 6th March 2017 i spoke to one of telkom agent she tol me that i owe R916 and i made EFT on the same day, what suprising me is that that telkom never called me and tell me about this this R311 that they say i owe them i have been calling telkom almost every week as as my account is still suspended and non of them can be able to sort my problem, when i log the case i was told that it takes 48 to 72 hours and up until now i never recieved any follow up call from telkom.</p>