Telkom billing sucks 😜

Gugulethu Mbata Did not want to log a dispute for me about the debit order fee of R203 for April 2023. I went to the store on the 25th May 2023 and I was told to pay R600 which should cover May and June's bill. Then when Gugulethu Mbata called me, it showed that I still owe R203 for the debit order fee and R51 outstanding for this month's bill. When asked to log a dispute she said she cannot. Where do I have the time to go to the store again? please get the R203 debit order fee disputed ASAP and my account in order. Also when asking to speak to a manager the agent left me on hold for a while. I waited 30min for a supervisor.

Samantha Spent time explaining to Samantha what has transpired and also why is an April dispute fee showing on a June statement?? 2 months later is not my problem and I went into the store to check the amount and correct everything and I wanted to be up to date for May and June. The supervisor refused to dispute it or correct it. Why would I pay R600? Just for fun? If the bill was more. I want the regional manager to call me. I have had it now! R203 for a rejection fee when I rather pay in cash at Pick n pay.

I want to be contacted ASAP.