GC
Gary C

1 reviews | Active since Aug 2015

18 Aug 2015, 15:26

Telkom Billing ****

Telkom is continually billing me for a 10Meg line when even their technical team has confirmed that I'm on a 4Meg line.<br> I have tried on numerous occasions to rectify this issue but to no avail. You leave me with no choice Telkom but to report your lack of service and unwillingness to assist me in this matter.<br> I have even tried to upgrade my line to 10Meg in order to resolve this issue. At least then I would get what i'm actually paying for! However, even this appears to be beyond your capabilities?

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Replies (1)
Telkom
Telkom's reply18 Aug 2015, 16:48
Official
Hello UltraVX,

Thank you for making contact with us.

Be advised, your query is with our Technical Team for assistance and feedback will follow.

Ref SM135862.

We do apologise for any inconvenience caused.

Regards,
Didi
Telkom Social Media Team
***
081 180

Best regards,