Telkom billing query

<p>Telkom billed us incorrectly in October for calls made. The billing rates used was for international calls even though it was local calls and we have a Supreme Call package. We have sent our account query through to our account liason and followed up several times and each time we get told, she will take it up with the billing department. We get no feedback and no credits. We have heard that we aren't the only clients that were overcharged. We would appreciate a quick response.</p>